The General Data Protection Regulation is a set of laws put in place by the European Commission from May 25, 2018 for all companies that have an activity in Europe.
WHAT IS REALLY CHANGING?
To protect Internet users against data leaks or the misuse of personal data, it is now mandatory for companies to keep visitors informed of all computer processing that is carried out using the data collected.
Like all e-merchants, we collect data on our Internet users and we work with several third-party service providers, who therefore have access to part of our data.
This data is essential to offer you the best possible experience on our site and to guarantee the smooth running of your order.
We have nothing to hide, we want to be as transparent as possible, so we'll tell you everything!
WHERE ARE THE SERVERS OF AVIDEH.fr
The avideh.fr website servers are exclusively at Shopify.
In these servers, are our database necessary for the operation of the site. Information about customer accounts is stored there.
In order to allow you to find your order history, this data is only deleted if you request it.
DOES AVIDEH SELL MY PERSONAL DATA?
No. And we never will.
Some companies exchange customer files for business prospecting. This is not our case. All the data we collect is with us and will never be given, rented or sold to a third party.
ARE MY PASSWORDS SECURE?
Passwords are stored encrypted and cannot be decrypted. Your passwords are therefore safe.é.
AND MY CREDIT CARD NUMBER?
For payments by credit card, we work with an ultra secure payment gateway (Stripe), which guarantees the security of your data.
At no time do we have access to your credit card number.
Our service provider has numerous approvals justifying the security of their computer system.
WHAT PERSONAL DATA DO YOU COLLECT FROM ME AND WHAT IT IS USED FOR?
These order data are sent to the various service providers who work to ensure that your package arrives at your home: our logistician who prepares the package and the carrier who brings it to your home.
They have absolutely no right to use your data for anything other than to process your order and must delete this data from their computer system after processing. These service providers store data in data centers in Europe.
However, if you choose to have your delivery outside of Europe, your data such as your postal address will necessarily be transmitted to the logistics services of the carrier who will deliver you to that country.
Newsletter . If you have given us your consent, we also use your email address to send you our weekly newsletter. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking the unsubscribe link located at the bottom of the newsletters or directly on the site in your space my account / your personal data. The onset is immediate.e.
The service provider we use for our newsletters is French, and ISO-27001 certified. As such, it guarantees us maximum security on data storage.
In order to send you newsletters that may be of interest to you, we also communicate to this service provider the list of products you have ordered.
Statistics . In order to constantly improve ourselves, we use software and services operated by third-party providers that allow us to better understand our business. As such, we provide these tools with data on our customer base, your browsing history on our site and information on the products ordered.
Most of our tools are hosted in France or in Europe, but some have an activity in the United States.
As a result, all of this data manipulated for statistical purposes outside of Europe is completely anonymized.
Publicity . Like most online merchants, we record your visits to show you advertising when you browse other websites. This process does not manipulate any personal data and neither the advertising network nor the third-party sites displaying our advertisements have access to your contact details.
If you no longer wish to see our advertisements, you can erase cookies from your web browser.
How to delete cookies?
Social networks . If you use Facebook to create your account, we collect nothing more than your email, last name, first name and your Facebook profile ID.
We do not have access to your photos, friend list, posts, etc. We will never post on your page without your consent.
WHAT TO DO IF I WANT TO MODIFY OR DELETE THE DATA YOU HAVE ABOUT ME AT HOME?
Most of the data can be modified directly by yourself from your customer area on our website avideh.fr.
If ever you do not find what you want, we invite you to write an email to email@example.com specifying your request.